Customer Service
Our professional and efficient team at Frequency Distribution demonstrate commitment and care to ensure you receive the correct products ordered, at the right prices and delivered at the required time.
Athough extremely rare, if you experience a situation where the incorrect product may have been picked or a product is delivered and it is apparent has been mistreated in transit, please inform us immediately.
Our customer service strength is a fundamental part of our client undertaking, and is a core value that we never take for granted. The procedures we adopt ensures all client orders are accurately picked and checked, minimizing the risk of any errors. We use the very best in courier transport, ensuring client misdeliveries are very uncommon and the condition of the product is not compromised
If you experience any situation you feel requires attention, please do not hesitate to contact Sales on 08444 632550
Alternatively, email
complaints@frequencydistribution.co.uk